Mirage Computer Systems GmbH

Mirage, founded in 1995, specializes in providing advanced Computer Telephony Integration (CTI) solutions tailored specifically for Salesforce. With a strong focus on enhancing communication and customer service capabilities, Mirage offers two flagship products designed to optimize Salesforce CTI Data Connector for Mirage's CTI Data Connector seamlessly integrates over 100 telephony systems with Salesforce, enabling efficient and streamlined communication processes. This powerful solution empowers Salesforce users to make and receive calls, access customer information, log call activities, and generate detailed reports directly within the Salesforce platform. By combining telephony and CRM functionalities, the CTI Data Connector enhances productivity, improves customer interactions, and maximizes the value of Salesforce investments. Mirage Connector for Service Cloud Mirage's Mirage Connector extends the capabilities of Salesforce Service Cloud Voice, a comprehensive customer service ...