Marketing Resultant GmbH

Marketing Resultant - located in Mainz –Germany - Marketing Resultant serves leading national and international corporations as acknowledged Call Center and Customer Service Consulting expert. Marketing Resultant focuses on the following 1. health insurance, insurance 2. automotive 3. B2B, industrial 4. financial services, other services Consulting engagements are in general long term based and cover a holistic and integrative approach to optimize the Call Center or Customer Service operation. Consulting projects cover strategy, service design conceps, digitalisation strategy, business processes design, IT-strategy ( recommendation and RFP/RFQ process of systems and platforms), customer segmentation and customer lifetime models, customer satisfaction/customer loyalty programs, and operational excellence implementation.